Debt Recoveries | Frequently Asked Questions
Q How do we instruct 'Debt Recoveries' to collect a debt?
A This is simple. Just Register, select a package, login and follow our user friendy on-line instructions.
Q What information do 'Debt Recoveries' require to collect our debt(s)?
A The only information we need to start work and collect your debt(s) is set out in the 'Debt Recoveries' instruction form. It basically comprises of all your Debtor details, and details of the outstanding invoice(s).
Q Who receives the money from the debtor?
A In the first instance, either of us might do so. Should the debt be paid to 'Debt Recoveries' then we will send the funds straight to you (once the payment has cleared).
Q Are there any other charges?
A Only if you need to initiate court proceedings. This incurs court fees. For more information on FEES, just click the FEES tab.
Q Our debt is complicated so we are not sure that 'Debt Recoveries' can help us. Can we contact someone about it to discuss the whole matter without charge or obligation?
A Yes, of course, please call us on 0845 5193107 and ask to speak to one of our resident team of legal experts.
Q Does 'Debt Recoveries' undertake legal action?
A We can help you initiate the whole process and advise and guide you on the best course of action. We can arrange for you to be represented in Court should any given case become defended and get that far.
Q Are there any types of debt you won't handle?
A 'Debt Recoveries' is predominantly a B2B Debt Collection Operation. We don't chase non business debts, such as consumer debt. We can usually always help whenever your business requires debt recovery/debt collection assistance.
Q Will we lose our customer if we ask 'Debt Recoveries' to recover the debt from them?
A There is a chance your business relationship with any given debtor/customer will not be affected. However, you will need to make a commercial decision whether it's worth your while doing future business with them given their erratic payment history.
Q If we have lost contact with our customer, can 'Debt Recoveries' track them down?
A Usually. This can be achieved simply and easily through our market leading 'Debt Recoveries Trace' Service..
Q Is there either a minimum number of debts or a minimum value to the debts that 'Debt Recoveries' will collect on our behalf?
A No - and there's no maximum either.
Q We have a question of our own, which is not answered by any of the answers given above. May we ask 'Debt Recoveries' a question of our own?
A Absolutely. Just click HERE to contact us now, and ask away!
